The connected customer
As brands compete for increasingly price conscious consumers, customer experience (CX) has become a decisive
Building the AI-enabled enterprise of the future
Artificial intelligence is fundamentally reshaping how the world operates. With its potential to automate repetitive
The Download: therapists secretly using AI, and Apple AirPods’ hearing aid potential
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s
How healthcare accelerator programs are changing care
As healthcare faces mounting pressures, from rising costs and an aging population to widening disparities,
What health care providers actually want from AI
In a market flooded with AI promises, health care decision-makers are no longer dazzled by
Can an AI doppelgänger help me do my job?
Everywhere I look, I see AI clones. On X and LinkedIn, “thought leaders” and influencers
Therapists are secretly using ChatGPT. Clients are triggered.
Declan would never have found out his therapist was using ChatGPT had it not been
The Download: AI doppelgängers in the workplace, and using lidar to measure climate disasters
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s
Here’s how we picked this year’s Innovators Under 35
Next week, we’ll publish our 2025 list of Innovators Under 35, highlighting smart and talented
Software commands 40% of cybersecurity budgets as gen AI attacks execute in milliseconds
Software spending now makes up 40% of cybersecurity budgets, with investment expected to grow as
How Sakana AI’s new evolutionary algorithm builds powerful AI models without expensive retraining
M2N2 is a model merging technique that creates powerful multi-skilled agents without the high cost
How Intuit killed the chatbot crutch – and built an agentic AI playbook you can copy
This is the inside story of Intuit’s transformation journey with AI — including a grueling
The Download: humans in space, and India’s thorium ambitions
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s
This American nuclear company could help India’s thorium dream
For just the second time in nearly two decades, the United States has granted an
RFK Jr’s plan to improve America’s diet is missing the point
A lot of Americans don’t eat well. And they’re paying for it with their health.